After-hours availability
“Hi, is a two-bedroom available for November 1st?”
Tour booked for Saturday morning.
Conversations
Voice, web chat, SMS, and WhatsApp — every prospect and resident gets an instant, accurate answer in their own language, day or night. One number per property, one shared brain, and your team one tap away.
One number per property
Voice & calls
Website chat
SMS & WhatsApp
Multilingual
One shared brain
Same pricing, availability, and policies on every channel.
The communication layer
Not a phone bot with a chat add-on. Every surface reads from the same knowledge base and follows the same escalation rules.
Incoming call · 9:41 PM
Hi, do you have any 2 bedrooms available in September?
We do — a 2 BR at $1,845 available Sep 1. Would you like a tour?
Saturday morning works.
Booked for Saturday 10:30 AM. I've texted you the confirmation.
Same brain · same rules · logged to the guest card
The jobs
The same brain plays different roles depending on who's on the other end — and every one of them runs on voice, chat, SMS, and WhatsApp.
Outcomes
The agent isn't just answering — it is collecting what you need, booking what comes next, and making sure nothing is lost.
Real conversations
After-hours availability
“Hi, is a two-bedroom available for November 1st?”
Tour booked for Saturday morning.
Maintenance emergency triage
“Water is leaking under the kitchen sink.”
Work order opened and resident notified of ETA.
Spanish-language tour booking
“¿Puedo programar una visita mañana?”
Tour scheduled, confirmation sent in Spanish.
Illustrative — representative examples.
The shared brain
Pricing, availability, pet policy, amenities, office hours, and escalation rules are set once and power every channel. A phone call at 9 PM and a WhatsApp thread the next morning give the same answer — because they're reading the same source.
Knowledge base
Update it in one place and every channel answers the new way on the next conversation.
Control
Run fully autonomous, or keep a human in the loop to approve responses before they go out — set per task, per property. Your team can step into any live conversation with the full history attached, and every call is recorded and transcribed against the lead.
Approve-before-send or fully autonomous
Warm transfer with full context
Recordings and transcripts on every conversation
Handoff to the CRM
The moment an agent answers, the lead is captured, source-stamped, and dropped onto the right pipeline — nothing re-typed, nothing forgotten.
See how the CRM worksIn production today
TenantVibe agents handle live prospect and resident conversations for apartment communities in the Dallas–Fort Worth area today.
Incoming call · (512) 555-0142
Parkview Apartments · 8:41 PM
Lead pipeline
auto-capturedListening to the conversation…
New inquiries
Answered in seconds, 24/7
Reactivated leads
Last 6 months re-engaged
Tours booked
Confirmations & reminders sent
Illustrative product demo. Conversations shown are representative examples.
FAQ
No. It holds a natural, real-time conversation, and can hand off to a person at any point with full context.
Voice, website chat, SMS, and WhatsApp, all on one number per property.
It replies in the language the renter uses — English, Spanish, and more — with the same accuracy on every channel.
Yes. Run it autonomously or keep a human in the loop to approve responses, per task.
Bring a real scenario to the demo — we'll run it live on your property's knowledge base.
Book a 30-minute walkthrough — we'll run a live leasing call in a real property scenario.
Base plans include a 14-day free trial — no credit card required.