Privacy Policy

TenantVibe.AI ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website and platform.

We collect information you provide directly, such as your name, email, phone number, company name, and payment details. We also collect usage data, device information, and logs generated automatically when you interact with the Platform. When you connect property management systems or communication channels, we may process related data needed to deliver services.

We use your information to provide, maintain, and improve the Platform; to communicate with you; to process payments; to provide support; to analyze usage; and to comply with legal obligations. We may also use AI models to process conversations and data strictly to operate features you have enabled.

We process personal data based on your consent, the need to perform our contract with you, our legitimate interests in operating and improving the Platform, and compliance with legal obligations. You may withdraw consent at any time by contacting us.

We do not sell personal data. We share information with trusted service providers who help us operate the Platform (such as hosting, payment, analytics, and communication providers), and when required by law or to protect our rights. We may share data with third-party integrations you choose to connect.

We use cookies and similar technologies to operate the website, remember preferences, and understand usage. For more details, see our Cookie Policy.

We retain personal data for as long as necessary to provide the Platform, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and your account status.

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure. Please contact us immediately if you suspect unauthorized access to your account.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to receive a copy of it. You may also object to processing or withdraw consent. To exercise these rights, contact us using the details below.

The Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us.

Your data may be transferred to and processed in countries other than your own, including the United States. We take appropriate safeguards to protect data during such transfers.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date. Your continued use of the Platform after changes constitutes acceptance.

If you have questions about this Privacy Policy or our data practices, email support@tenantvibe.ai, call (972) 845-1214, or visit our contact page.